Episodes
All Episodes

Aug 27, 2024
Aug 27, 2024
15 min
Ever find yourself repeating the same instructions to your team, wondering why they aren’t following through? In this episode of Managing Made Simple, I dive into the root cause: lack of accountability. I’ll share practical strategies for building a culture where your team takes ownership and gets things done the first time. Learn how to effectively use task tracking systems, follow up consistently, and communicate the “why” behind every task so your team is motivated to deliver.Ready to stop repeating yourself? Tune in now!Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Aug 20, 2024
Aug 20, 2024
15 min
We all have those team members we know we can rely on for that last minute request, to jump in and fix a problem no one was able to solve, even to remember those birthdays and special moments that create a strong team culture. But are all recognizing the importance of their contribution to the team?Sadly, these folks often run the risk of being held back in their careers because we don't see them as strategic, a trap I myself fell into in my early career. In this episode, I show you how to support your team members break free of this trap so they can have thriving careers and you don't lose the important work they're delivering. In the episode I mention the Wall St Journal article I was interviewed for talking about this topic, check it out here! Yes I know there's a paywall, I don't make the rules ;)https://www.wsj.com/lifestyle/workplace/office-workhorse-how-get-ahead-2d3a6e46**WORK WITH LIA:How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"?I've got you covered ;) Head to liagarvin.com/actiontracker for my list of 10 things you can do each week to get better results from your team and make your job easier. Book your Scale-up strategy call to dive into where you're getting stuck with your team and learn more about how we can work together: calendly.com/liagarvin/scaleup-strategy CONNECT WITH LIA:Website: https://www.liagarvin.com/Linkedin: https://www.linkedin.com/in/liagarvin/Instagram: https://www.instagram.com/lia.garvin/Music by: https://www.instagram.com/isaacy8s/Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Aug 13, 2024
Aug 13, 2024
14 min
The topic of burnout is constantly top of mind for team leaders and business owners, and let's face it, we all know it isn't solved with a spa day or even a 2-week vacation. In episode 133 of Managing Made Simple, I share concrete strategies for preventing yourself from burning out as a leader - because quitting your job or shutting down your business when everything feels like it's too much doesn't have to be the go-to thought. --WORK WITH LIA:How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"?I've got you covered ;) Head to liagarvin.com/actiontracker for my list of 10 things you can do each week to get better results from your team and make your job easier. Book your Scale-up strategy call to dive into where you're getting stuck with your team and learn more about how we can work together: calendly.com/liagarvin/scaleup-strategy CONNECT WITH LIA:Website: https://www.liagarvin.com/Linkedin: https://www.linkedin.com/in/liagarvin/Instagram: https://www.instagram.com/lia.garvin/Music by: https://www.instagram.com/isaacy8s/Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Aug 6, 2024
Aug 6, 2024
11 min
Employee turnover is EXPENSIVE. Not only from a time and money perspective, but for morale and motivation as well.... which ends up costing you money on the end anyway. The Gallup organization recently reported that 42% of employee turnover is preventable - so today I'm sharing three ways to keep the team members that you worked so hard to hire and onboard in the first place. Spoiler, all of these are things you can do TODAY. **WORK WITH LIA:How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"?I've got you covered ;) Head to liagarvin.com/actiontracker for my list of 10 things you can do each week to get better results from your team and make your job easier. Book your Scale-up strategy call to dive into where you're getting stuck with your team and learn more about how we can work together: calendly.com/liagarvin/scaleup-strategy CONNECT WITH LIA:Website: https://www.liagarvin.com/Linkedin: https://www.linkedin.com/in/liagarvin/Instagram: https://www.instagram.com/lia.garvin/Music by: https://www.instagram.com/isaacy8s/Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jul 30, 2024
Jul 30, 2024
15 min
We're all trying to save money where we can right now - but when it comes to paying your team members, that's not the place to trim the fat. In this "hot take" episode of Managing Made Simple, I talk about why we need to pay our team members well if we want them to do good work - and remind you to ask the question when determining what to pay someone "would you do a good job, in this job, for this pay?" If the answer is no, then well, you have your answer.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jul 23, 2024
Jul 23, 2024
34 min
It's not everyday you get to interview someone who has inspired so much of your work, it so exciting to bring Brittany Driscoll, CEO and Co-Founder of Squeeze massage franchise onto the show. When it comes to building great teams and scaling businesses, no one does it better than Brit; and in the episode she shares insights in how she helped grow Drybar from $30M to $100M, why investing in your team unlocks their full potential, and the power of clear systems and processes to help businesses scale. Check out Squeeze at: https://www.squeezemassage.com/About Brit:Brittany Driscoll is the Co-Founder and Chief Executive Officer of Squeeze, a way better massage experience from the founders of Drybar. With nearly 100 locations in development, Brittany is spearheading the rapid, nationwide growth of the brand by empowering other entrepreneurs to own and operate their own Squeeze locations through franchising. She also Co-Founded and leads The Feel-Good Company, a service agency supporting a collective of wellness brands dedicated to bettering the mind, body, and soul for good; and serves as Chairwoman of the Board for Okay Humans, a new talk therapy concept and Brightside, a brighter take on infrared yoga and saunas. Brittany spent four years running marketing for Drybar where she helped take the company from $30M to more than $100M, and prior to that Brittany spent over a decade in marketing and advertising. As a female entrepreneur, cancer survivor, and wellness advocate, Brittany has astrong passion for supporting other women in business and has become a thought-leader in her community. She believes in speaking up for what you believe in, empowering people to use their voice, and that we all have the ability to transform our communities for good.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jul 16, 2024
Jul 16, 2024
16 min
We've all been there - we thought carefully about a piece of feedback, rehearsed how we were going to say it, even stress tested it with a colleague, and then... the feedback conversation still goes sideways. THIS right here is one of the reasons feedback is so hard, because even when we think we're doing it right, we still can get it wrong. In episode 129 of Managing Made Simple, I share simple strategies to handle a feedback conversation real-time that is starting to spiral. These tips will help you feel grounded, and prevent the situation from escalating. Best part, works with personal relationships too! Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jul 11, 2024
Jul 11, 2024
5 min
Frustrated that you're the only person in your business who seems to be stressing about revenue and profitability? In this QUICK WIN episode, I share a case study of how I helped a client shift the mindset of her team members to take an active role in bringing in new business. This is an issue my clients share with me ALL OF THE TIME - and the solution is simpler than you think!Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jul 9, 2024
Jul 9, 2024
17 min
Time management - we all know we have to be better at it, any yet... It's one thing when we notice it, but when we get too overloaded to the point where our teams noticed, we have to do something about it. In this episode, I share simple strategies to save you time every single week so you can feel less overwhelmed and get back to focusing on the most important things. Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jul 2, 2024
Jul 2, 2024
13 min
What is one thing you can do everyday on your team that motivates people and costs you zero money? Recognizing people! Yes, my friends, saying THANK YOU in a way that is genuine, specific, and actionable goes incredible lengths to drive higher retention and fuel better results. And yet, we often get busy and forget to do it. In episode 126 of Managing Made Simple, I talk about meaningful ways to recognize and appreciate your team members in instances with where you can share financial incentives as well as times when you're more resource constrained. You're not gonna want to miss this one!--WORK WITH LIA:How many times have you thought "I wish this whole managing people thing was a little easier"? I've got you covered ;) Head to liagarvin.com/actiontracker for my list of 10 things you can do each week to get better results from your team and make your job easier. Book your Scale-up strategy call to dive into where you're getting stuck with your team and learn more about how we can work together: calendly.com/liagarvin/scaleup-strategy CONNECT WITH LIA:Website: https://www.liagarvin.com/Linkedin: https://www.linkedin.com/in/liagarvin/Instagram: https://www.instagram.com/lia.garvin/Music by: https://www.instagram.com/isaacy8s/ Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jun 25, 2024
Jun 25, 2024
14 min
Boundary setting with our teams is one of those things that no matter how good we get at it, it keeps rearing it's ugly head. Doesn't mean you're doing something wrong, and certainly doesn't mean it's too late for your team or your business. It's just an opportunity to make some small shifts to free up time and space for yourself, while empowering your team members to step up as leaders.In episode 125 of Managing Made Simple, I share simple strategies for setting boundaries on your team.**WORK WITH LIA:Want a checklist of things you can do THIS week to become a better manager (and make your job easier)? Check out my Thriving Team Checklist for a list of quick actions you can take right away with your team: liagarvin.com/scorecardBook your Scale-up strategy call to dive into where you're getting stuck with your team and learn more about how we can work together: calendly.com/liagarvin/scaleup-strategy CONNECT WITH LIA:Website: https://www.liagarvin.com/Linkedin: https://www.linkedin.com/in/liagarvin/Instagram: https://www.instagram.com/lia.garvin/Music by: https://www.instagram.com/isaacy8s/ Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jun 18, 2024
Jun 18, 2024
10 min
When something isn't going the way you want it to on your team or in your business, it can be tempting to want to roll out a new policy to get people to fall in line. But policies signify compliance, and while we want people to meet expectations, compliance isn't necessarily the vibe we're wanting to communicate. In episode 124 of Managing Made Simple, I talk about the difference between policies and working norms, and why working norms are often the right route to implement when wanting to create behavior change on your team.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jun 13, 2024
Jun 13, 2024
14 min
Receiving feedback might just be harder than giving it... ok, it's totally harder. Especially as a leader. A lot of times our team members have gripes about things happening on our teams and in our businesses without having the full context - project strategy shifts, team changes, work assignments - making it easy to want to jump to the defense.But by practicing the strategies I talk about in today's episode of Managing Made Simple, we can improve our listening skills when it comes to feedback, and make it safe for our team members to share with us. Spoiler - we don't have to action every single thing, but we should hear folks out!--WORK WITH LIA:Want a checklist of things you can do THIS week to become a better manager (and make your job easier)? Check out my Thriving Team Checklist for a list of quick actions you can take right away with your team: liagarvin.com/scorecardBook your Scale-up strategy call to dive into where you're getting stuck with your team and learn more about how we can work together: calendly.com/liagarvin/scaleup-strategy CONNECT WITH LIA:Website: https://www.liagarvin.com/Linkedin: https://www.linkedin.com/in/liagarvin/Instagram: https://www.instagram.com/lia.garvin/Music by: https://www.instagram.com/isaacy8s/Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jun 11, 2024
Jun 11, 2024
16 min
"Can I give you some feedback?" I've said it before and I'll say it again - the six SCARIEST words someone can say to another person. Am I right? But feedback is critical information we need to be sharing with our teams on a regular basis so they can operate at their best. Feedback brings up all sorts of fears and misconceptions, that's why in this episode I'm diving back into one of my favorite topics to make the act of giving feedback as whole lot easier. Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Jun 5, 2024
Jun 5, 2024
9 min
Today I'm launching a new type of episode, Wednesday Trendsday, where I will pop open Google News and break down a popular workplace trend.This week is all about "quiet vacationing"... um what?! Let's talk about what it is, why it's happening, and how to prevent it. Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple