Episodes

All Episodes

Dec 2, 2025

17 min

AI can schedule meetings, draft emails, take notes, build slide decks.And it does a pretty darn good job at it.So it is fair to ask, do I still need all these roles on my team?But when we reduce a job to the tasks we can automate, we often miss the real value people provide.In this episode, I walk through how to evaluate what should be automated, what should stay human, and how leaders can avoid cutting the very capabilities that make teams perform.You’ll learn:Why replacing tasks is not the same as replacing a roleWhat invisible value support roles actually provideHow leaders oversimplify jobs when new tech appearsA practical way to audit what to automate versus preserveWhat happens to performance when relational work disappearsHow leadership shifts from directing work to developing peopleWhat to consider before eliminating or redesigning a positionIf you have ever wondered whether technology makes certain roles unnecessary, this episode will help you make smarter decisions before something important is lost.Best for founders, operators, and managers trying to modernize without damaging culture or performance.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Dec 2, 2025

17 min

Nov 25, 2025

17 min

People say employees leave managers, not companies.If that is true, then managers are also the biggest reason people stay.So what does it actually take to become someone your team wants to work for, especially when pressure is high and patience is low?In this episode, I break down the daily behaviors that build trust, resilience, and psychological safety, and what consistency really looks like when leadership gets hard.You’ll learn:Why retention is shaped by everyday interactionsWhat your team is evaluating about you all the timeHow stress changes the way leaders show upWhy good intentions are not enoughHow consistency builds credibilityWhat separates respected managers from tolerated onesWays to lead well even on your worst daysIf you want a team that stays engaged, loyal, and willing to go the extra mile, this episode will help you raise the bar on how you lead.Best for founders, entrepreneurs, and people managers who want to improve retention and strengthen team culture.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Nov 25, 2025

17 min

Nov 18, 2025

15 min

Your best performer didn't get the raise.Promotions are on hold.Budgets are tighter than ever.And people are starting to wonder what their future looks like.So how do you keep motivation high when the traditional rewards are not available?In this episode, I walk through how leaders can maintain engagement, show value, and build momentum even when compensation flexibility is limited.You’ll learn:Early signs that frustration is turning into disengagementWhy telling people they are lucky to have a job backfiresWhat employees actually want to hear in lean timesWays to create growth without new budgetHow recognition and visibility affect retentionPractical moves that reinforce value beyond payHow to keep culture strong during financial pressureIf you are worried about losing good people but cannot change the compensation structure, this episode will give you tools you can use right away.Best for founders, operators, and managers navigating freezes, cutbacks, or slower growth.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Nov 18, 2025

15 min

Nov 11, 2025

13 min

You get the email, the meeting invite, or the change in direction.And you feel your stomach drop.But as a leader, your reaction does not stay private. Your team is watching, interpreting, and modeling what they see.In this episode, I break down how leaders can acknowledge difficulty without spreading panic and how small shifts in behavior create steadier teams.You’ll learn:Why teams mirror a leader’s emotional responseHow venting can accidentally lower moraleWhat to say when something frustrating happensHow to validate challenges without amplifying fearA quick conversation that helps people refocusWays to build confidence during setbacksHow emotional steadiness improves performanceIf you want your team to stay calm, capable, and solution oriented during tough moments, this episode will show you how.Best for founders, executives, and managers responsible for setting the emotional tone at work.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Nov 11, 2025

13 min

Nov 4, 2025

14 min

Your employee wants to be in more meetings.Or you inherit a team and have to give feedback on work you never saw.Or maybe, you say your calendar is open, but people still feel left out.And you are thinking, why are these requests so complicated?In this episode, I break down real questions managers are asking and show you how to uncover what your team actually needs underneath the surface.You’ll learn:Why requests for access are usually about something deeperHow belonging and clarity show up as logistical problemsWhat to do when someone wants visibility you cannot giveHow to handle feedback for work you did not overseeWhy open access does not automatically create inclusionThe fast question that reveals the real issueHow to respond in a way that builds trust and ownershipIf you have ever walked away from a conversation feeling confused or irritated, this episode will help you translate what your team is trying to communicate.Best for founders, operators, and managers navigating growing complexity.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Nov 4, 2025

14 min

Oct 28, 2025

18 min

Your top performer quits.And the reason sounds reasonable enough, "I wanted something different.”But what they often mean is they could not see a future on your team.In this episode, I walk through the career conversation that helps people picture growth, feel invested, and choose to stay.You’ll learn:Why strong performers disengage before they leaveWhat managers misunderstand about engagementHow career conversations differ from performance reviewsWhy the right delegation builds loyaltyWhat to do when someone shares goals you cannot fulfill todayHow follow up proves you were seriousWays to make opportunity visible inside your teamIf you are worried about losing good people, this episode will help you create clarity before they start job hunting.Best for founders, business owners, and managers responsible for retention and development.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Oct 28, 2025

18 min

Oct 21, 2025

17 min

Your team is stretched. People are tired. Work keeps piling up. And you know they need more support.But when you ask for more resources, the answer is not always yes.In this episode, I break down how to advocate upward in a way that gets traction and protects your team at the same time.You’ll learn:Why burnout alone rarely unlocks resourcesWhat leaders above you actually respond toThe shift that helped one manager secure additional headcountWhat to say when your boss starts micromanagingHow managing up builds credibilityWays to frame requests so they align with company prioritiesHow strong upward communication reduces pressure belowIf you keep hitting resistance when trying to support your team, this episode will give you a smarter way forward.Best for managers, founders, and operators working between team needs and executive expectations.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Oct 21, 2025

17 min

Oct 14, 2025

12 min

Change is happening.Priorities are shifting and plans are evolving; and your team, they're getting nervous. And many leaders get so worries about saying the wrong thing that they either stay silent or reach for empty reassurance.Both approaches backfire.In this episode, I break down the most common traps managers fall into when talking about change and a simple way to communicate so your team feels informed and supported.You’ll learn:Why avoiding the conversation increases anxietyHow false reassurance damages trustWhat happens when leaders minimize concernsThe balance between honesty and stabilityA practical framework for communicating changeWhat your team is actually listening forHow strong communication improves buy inIf you want your team to stay steady and engaged during uncertainty, this episode will show you how to handle the conversation with more clarity and confidence.Best for founders, executives, and managers navigating shifting priorities or organizational change.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Oct 14, 2025

12 min

Oct 7, 2025

15 min

Managing people is complicated.Priorities continually shift. Expectations evolve every day. And it can feel like everything still comes back to you.After 200 episodes of working through real leadership challenges with managers, founders, and operators, three skills consistently separate leaders who feel stuck from those who feel in control.In this episode, I break down the core practices that make leading a team more sustainable and far less chaotic.You’ll learn:How coaching keeps ownership with your team instead of on your plateWhy regular one on ones prevent surprisesWhat accountability looks like without micromanagingHow to respond after something goes wrongWhy these rhythms reduce stress for everyoneHow strong fundamentals create better performanceWays to scale yourself as a leaderIf you want managing to require less chasing, repeating, and rescuing, this episode will help you reset how you operate.Best for founders, business owners, and managers who want practical tools that work in the real world.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Oct 7, 2025

15 min

Sep 30, 2025

17 min

Let’s talk about the thing no one wants to admit: most people hate being managers. And not because they don’t care, but because they weren’t set up to succeed.In this episode, I dig into:Why most people become managers without any trainingWhat makes managing feel so hard, especially when you’re learning in front of your teamWhy burnout is off the charts right now (and what to do if you’re in it)How to stop waiting for support and take one small step to build real confidenceThis is for anyone managing a team, responsible for managers, or thinking “do I even want this?”--Want support for yourself or your team? Reach out at hello@liagarvin.comDownload my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Sep 30, 2025

17 min

Sep 23, 2025

15 min

You spent time building an interactive, funny, team-building training—but when the start time arrived… no one showed up. Heartbreak, frustration, and a bit of panic set in.In this episode, I share:Why your team can’t attend, even if they asked for the trainingThe three critical elements that make attendance possible and compellingHow Gen Z’s desire for growth is real, but still gets derailed by burnout and overwhelmExamples from real training programs and simple language you can start using right away to shift behaviorIf you’ve been scratching your head wondering, “Why aren’t people showing up?” Then this is for you. Learn how to create trainings that stick—and people who show up ready to grow.Listen now, and be sure to listen again at the end of the episode to lock in the mindset shift.**For support with your team, head to liagarvin.com or reach out at hello@liagarvin.comDownload my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Sep 23, 2025

15 min

Sep 18, 2025

15 min

There's a battle brewing in the workplace between Gen Z and Gen AI, and if we don't get ahead of it, we might end up with a workforce that can't actually think.In this episode, I break down how this collision is creating three specific challenges for managers and business owners - and why the solution isn't what you think.In This Episode:The real reason entry-level jobs are disappearing (and it's not just automation)Why Gen Z workers are accidentally skipping critical learning momentsHow overusing AI is backfiring for both employees and managersThe training approach that turns this challenge into your team's biggest advantageWhy teaching people to think is more valuable than ever**Need support for yourself as a leader or to uplevel your team? Reach out at hello@liagarvin.comDownload my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Sep 18, 2025

15 min

Sep 9, 2025

13 min

September is here, and with it comes what Gen Z has dubbed “The Great Lock-In”, a post-summer push to refocus, reenergize, and finish the year strong. But this moment isn’t just a trend, it’s a powerful opportunity for leaders.In this episode of The New Manager Playbook podcast, I share how to use this time to reconnect your team to purpose and progress, without pushing them to burnout.You’ll learn:Why 79% of employees feel disengaged, and what you can do about itWhy problems like low motivation and confusion don’t solve themselvesHow to set a goal your team can rally around, no matter what the business isA story from my time at Microsoft that shows what real team buy-in looks likeHow to get everyone, from top performers to behind-the-scenes rockstars, locked in and ready to deliverPlus, grab my free Snippets Template to keep your team on track each week: liagarvin.com/snippetsDownload my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Sep 9, 2025

13 min

Sep 2, 2025

30 min

What if your team isn’t burned out, they’re just over it?In this episode of The New Manager Playbook, I sit down with Grace Lee, our new GenZ brand manager, for a raw, honest conversation about what’s really going on inside today’s workplace. Grace shares what it's like to be a 20-something navigating a job market that’s flooded, unstable, and full of uncertainty, and how that shapes engagement, loyalty, and motivation.We talk about:Why Gen Z sees jobs like dating apps, and what that means for retentionThe pressure to stay in roles that don’t feel like a fit (and why that’s not laziness)The one thing every leader can do to spark loyalty, and it doesn’t cost a dimeIf you’re wondering why your team feels disengaged, or why your best hires don’t stay, this episode will shift your perspective and give you practical steps to build real connection that keeps people around.Listen now to hear how small shifts in how you lead can reignite energy across your team.And if you want support in navigating all of this on your team, it's time to bring The New Manager Playbook Program to your team. Get on the list for my new digital manager development program, changing the game of digital management training by making it efficient, cost-effective, and scalable. Get on the list for early access at liagarvin.com/programDownload my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Sep 2, 2025

30 min

Aug 26, 2025

14 min

Feeling like your team member is dropping the ball? Before you rewrite the job description or mentally fire them, hit play on this episode.This week on The New Manager Playbook, we dive into why most performance issues don’t start with a “bad hire”, they start with a feedback vacuum. If your team member doesn’t know what’s expected, how can they meet the mark?In this episode:Why assuming “it should be obvious” is sabotaging your teamThe real reason you’re so frustrated (and how to fix it)A simple framework to reset expectations before it's too lateHow to give feedback that actually gets resultsIf you’ve ever felt like, “I shouldn’t have to explain this,” this episode is your wake-up call.Download my FREE guide to making hard conversations with your team easier at liagarvin.com/convoLooking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work.I transform teams from cost centers to profit centers with practical tools and research-backed strategies that make managing EASIER.Get all the details at: www.liagarvin.comContact: liagarvin.com/contactEmail: hello@liagarvin.comFollow on Instagram: https://www.instagram.com/lia.garvinWatch on YouTube: https://www.youtube.com/@Lia.Garvin--© 2026 Lia Garvin / Managing Made Simple

Aug 26, 2025

14 min